LOVE CATS LOVE ’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 24 hours

 Depending on where our stock is located, (USA, Australia, China, Europe) this will determine shipping times. In busy periods please allow extra time.

Shipping rates and delivery estimates for USA Product

*Love Cats Love is not responsible for the shipping once the order is fulfilled. That responsibility is taken on by the carrier.

Shipment to P.O. boxes or APO/FPO addresses

We do not ship to non-residential or commercial street addresses

Shipment confirmation and order tracking

A shipment confirmation and tracking number will be sent to you within 2-3 days of your order.

Customs, duties, and taxes

House Of Belle Pty Ltd and LoveCatsLove.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

House Of Belle Pty Ltd and LoveCatsLove.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Countries include - USA, Australia, New Zealand, United Kingdom and Western Europe.

Returns Policy

If your item is damaged in any way please contact us at [email protected] immediately and we will guide you through our refund process. Physical products must be returned to us in the original packaging in the condition received within 45 days of receiving them. The cost of returning the item is the responsibility of the purchaser. A full 100% refund of the item will be issued if damaged in any way. This does not include postage costs if any were charged. Returns, once received, will only take 24 hours to process, and expect a refund in your account within 48 hours after that. You will be notified when the refund has been issued.

For more information, email [email protected] .